Privacy policy

Privacy Policy

Effective Date: 17th September'2025

Native Collective (“Company,” “we,” “our,” or “us”) operates the website nativecollective.in (the “Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Site.

By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information:

Name

Email address

Phone number

Billing/shipping address

Order & Payment Information:

Payment details (processed securely via third-party gateways)

Transaction history

Shipping Details:

Order information shared with logistics partners (e.g., Shiprocket) and brand partners for order fulfillment.

Usage Data & Tracking:

IP address, browser type, operating system, device information

Pages visited, time spent on site

Cookies, tags, and similar tracking technologies

Marketing Information:

Preferences for receiving newsletters, offers, and updates

How We Use Your Information

We may use the information we collect for:

Processing and delivering your orders

Providing customer support and responding to inquiries

Sending confirmations, invoices, and shipping updates

Sending newsletters, promotions, and marketing communications (if you have opted in)

Improving website functionality and user experience

Detecting and preventing fraud or misuse

Legal and compliance purposes

Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, shipping/logistics partners (e.g., Shiprocket), IT and hosting providers

Brand Partners: To enable them to fulfill customer orders placed via our marketplace

Analytics Providers: For website usage and performance tracking (e.g., Google Analytics)

Legal Authorities: If required by law or to protect our rights and users

Cookies and Tracking

We use cookies and similar technologies to:

Recognize you when you return to our Site

Remember preferences and login details

Analyze site traffic and performance

Personalize marketing

You can disable cookies in your browser settings, but some features of our Site may not function properly.

Data Retention and Security

We retain your personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

We use industry-standard security measures (SSL encryption, restricted access) to safeguard data, but no method of transmission over the Internet is 100% secure.

Your Rights

You may:

Access, update, or correct your personal information

Request deletion of your data (subject to legal obligations)

Opt out of marketing emails anytime using the “Unsubscribe” link

Request a copy of the data we hold about you

To exercise these rights, please contact us at info@nativecollective.in.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us data, please contact us and we will remove it.

International Data Transfers

If you access our Site from outside India, please note that your data may be processed and stored in India or other jurisdictions where our partners operate.

Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our Site after updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at info@nativecollective.in